SHIPPING
Orders are generally processed on the same day they are received. Please note that ACH transfers can take up to 5 days to clear. Once payment has cleared, orders typically ship within 1-2 business days.
Once shipped, you will receive an email with tracking information. Be sure to check your spam folder.
Currently, our website is only setup to ship to the domestic United States. If you are located elsewhere and would love to own Gubtek gear, send us an email at info@gubtek.com and we can see if we can work out a custom shipping option for you.
WARRANTY
Gubtek gear is guaranteed for a period of 1 year from the date of purchase against manufacturing defects. Any such defects will be repaired or replaced at the discretion of Gubtek.
This does not include user damage from dropping, liquid, modifications, incorrect power connections, etc.
This warranty applies only to the original purchasing agent.
If you are experiencing issues with your gear, contact us at support@gubtek.com
RETURNS
Items purchased from us can be returned within 7 days of delivery for a refund (minus the original and return shipping costs).
Returned items must be in “as new” condition and with original packaging. Please allow up to 7 business days from the arrival date of your package for approval and processing of your return.
All returns are subject to a possible 15% restock fee for any user damage present on a returned item.
Fill out this form to begin the return process.